Recall Information

Shanghai, China, April 26, 2024– Genesis Motor Sales (Shanghai) Co., Ltd. (“Genesis Motor China”), has recently filed a recall plan with the State Administration for Market Regulation in accordance with the Administrative Regulations on the Recall of Defective Automotive Products and the Implementing Measures for the Administrative Regulation on the Recall of Defective Automobile Products. Starting today, Genesis Motor China will recall 532 units of imported Genesis GV60, Electrified G80, and Electrified GV70 vehicles manufactured between August 11, 2021 and February 8, 2024.

The vehicles subject to the recall, due to a software problem with their integrated charging control module (ICCU) which can damage internal components, may be unable to charge their 12-volt auxiliary battery. If the vehicle continues to be driven with the malfunction indicator light illuminated, the vehicle speed will be gradually limited and after a period of time could eventually lose all motive power, posing a potential safety hazard.

Genesis Motor China will inspect the ICCU of vehicles subject to the recall to check for the relevant fault and resolve the issue to eliminate the potential safety hazard, either with a software update or by replacing the ICCU and associated fuse if necessary.This remedy will be offered at no cost to all affected vehicles. 

Genesis Motor China will notify affected vehicle owners through their registered contact information. Genesis vehicle owners can contact the Genesis Customer Engagement Center at 400-7080-900 for further information about this recall.

GENESIS MOTOR CHINA ANNOUNCES RECALL OF SOME IMPORTED GENESIS VEHICLES

Shanghai, China, June 2, 2023– Genesis Motor Sales (Shanghai) Co., Ltd. (“Genesis Motor China”), has recently filed a recall plan with the State Administration for Market Regulation in accordance with the Administrative Regulations on the Recall of Defective Automotive Products and the Implementing Measures for the Administrative Regulation on the Recall of Defective Automobile Products. Starting today, Genesis Motor China will recall 1,602 units of imported Genesis G80, GV70, GV80 and Electrified GV70 and GV60 vehicles manufactured between January 13, 2021 and February 6, 2023. 

In the event of a low-speed collision, delayed actuation of front seat belt pretensioners installed on vehicles within the scope of this recall generates excess pressure in the pretensioner, which could force part of the pretensioner to detach and eject debris, posing a potential safety hazard.  

To prevent detachment and eliminate the safety hazard, Genesis Motor China will install an additional protective cap on the seat belt pretensioners of all affected vehicles, free of charge.  

Genesis Motor China will notify all affected owners including via registered mail. Owners can call the Genesis Customer Engagement Center hotline at 400-7080-900 for more information regarding the recall plan.

GENESIS MOTOR CHINA ANNOUNCES RECALL OF PART OF IMPORTED GENESIS GV60 VEHICLES

Shanghai, China, May 12, 2023 – Genesis Motor Sales (Shanghai) Co., Ltd. (“Genesis Motor China”), has recently filed a recall plan with the State Administration for Market Regulation in accordance with the Administrative Regulations on the Recall of Defective Automotive Products and the Implementing Measures for the Administrative Regulation on the Recall of Defective Automobile Products. Starting on May 12, 2023, Genesis Motor China will recall 70 units of imported Genesis GV60 vehicles manufactured between August 24, 2022 and December 17, 2022.

Due to abnormal stress incurred during the manufacturing process, the surface of the rear driveshaft of vehicles subject to this recall may fracture. This may further cause the rear driveshaft to break while driving, therefore posing potential safety risks.

Genesis Motor China will replace rear driveshaft kits of affected vehicles free of charge to eliminate any related safety risks.

Genesis Motor China will notify all affected owners including via registered mail. Owners can also call the Genesis Customer Engagement Center hotline at 400-7080-900 for more information regarding the recall plan.

GENESIS MOTOR CHINA ANNOUNCES RECALL OF PART OF IMPORTED GENESIS VEHICLES

Shanghai, China, – June 10, 2022 – Genesis Motor Sales (Shanghai) Co., Ltd. (“Genesis Motor China”) has filed a recall plan to the State Administration for Market Regulation in accordance with the Administrative Regulations on the Recall of Defective Automotive Products and the Implementing Measures for the Administrative Regulation on the Recall of Defective Automobile Products. Beginning immediately, Genesis Motor China will recall a number of imported vehicles, which are shown to be manufactured between January 3 and February 22, 2022, including Genesis G70, Genesis G80 and Genesis GV80 models, totaling 299 vehicles.

Due to an administrative error, the production date shown on the Vehicle Certification Label and corresponding vehicle documentation on all involved vehicles is inconsistent with the year code indicated in their Vehicle Identification Number (VIN).

Genesis Motor China will correct Vehicle Certification Labels and relevant documentation of affected vehicles free of charge. Meanwhile, Genesis Motor China will assist in replacing a new Vehicle Registration Certificate of those owners who have already registered their vehicles.

Genesis Motor China will notify all affected owners including via registered mail and phone. Owners can also call the Genesis Customer Engagement Center hotline at 400-7080-900 for more information in regards to the recall plan.