Charging GuideCharging Guide

Taking into account different charging needs, Genesis provides high-quality home charging, together with convenient and efficient public charging. Taking into account different charging needs, Genesis provides high-quality home charging, together with convenient and efficient public charging.

HOME CHARGINGHOME CHARGING

We provide a home charging system and installation service package for owners, the original and well-designed charging system energizes and enlightens your journey everyday. **For more details, please refer to the Notice of Charging Rights.${'genesis.common.gmc.close.tooltip' @ i18n}

Public ChargingPublic Charging

Partnering with charging service providers, Genesis has built a network of public charging stations across the country. Fast and convenient charging, as provided by the Genesis network, ensures a smooth and stress-free journey.

Charge first, pay laterCharge first, pay later

Enjoy a charge first and pay later service at Genesis' charging service parthership providers. Through simplifying the whole charging process, we provide you with a stress-free charging experience.

RSA Emergency Charging ServiceRSA Emergency Charging Service

If the battery level falls below 10% or the low battery warning signal appears, we can provide a towing service to the nearest charging station. The free charging quota is 50 kWh or 80% (whichever comes first)**Access to Genesis Roadside Assistance (including RSA emergency mobile charging service) is valid for five years from the date of purchase. Roadside Assistance Services are limited to the mainland China.${'genesis.common.gmc.close.tooltip' @ i18n}

*Starting from February 28, 2025, Genesis Motor Sales (Shanghai) Co., Ltd. will cease to provide the "GENESIS CONVENIENCE" and "GENESIS VOYAGER" services to NEV customers. To express our gratitude for your understanding and support, and as compensation, Genesis Motor Sales (Shanghai) Co., Ltd. will offer one of the following two benefits (select one from the two options) to the first individual owner of a NEV who signed the car purchase agreement before February 28, 2025: an electric vehicle charging card with value of RMB 3,000 or 30,000 Stellar Points, to enhance your subsequent car experience. Please call the Genesis Customer Interaction Center at 400-7080-900 to select your benefit.